How will we approach your engagement?


People come first in our engagements. No software implementation can be successful without stakeholder engagement and user adoption. Our methodology includes stakeholder analysis and change management activities during project initiation to ensure we understand your people. As we approach go live, our training programs focus on all user groups to support solution adoption.


As with People, no EAM implementation can be successful without rigorously evaluating your as-is process and developing standardized, scalable to-be processes. We provide initial templates and materials built upon industry recognized, ISO-55000 aligned processes for Asset, Work, and Materials Management. We help you document and implement processes which best fit your current organizational structure and allow for future growth.


Once your People and Process are aligned, then the strength of the HxGN EAM platform can be brought to bear. HxGN EAM is a recognized industry leader. Whether your goal is to implement basic functionality and build upon it, or immediately move to an advanced configuration and take advantage of the latest Industry 4.0 capabilities, HxGN EAM has what you need.

How do we approach customer care?

  • We address your needs within 24 hours
  • We deliver scalable, well-considered solutions quickly
  • We offer flexible and affordable customer care pricing and agreements

We can help you mature beyond your implementation through:

Asset Investment Planning

Combining a Capital Planning Initiative with an Asset Management System drives informed decisions relating to maintenance, operations, engineering, and finance. HxGN EAM has excellent capabilities to support EUL (End of Useful Life) estimation and asset investment forecasting to support capital planning and budgeting. These capabilities are particularly relevant to public utilities and transit, but can be useful in any asset-intensive industry.