Business Process Design

We assist clients in designing, implementing, and embedding efficient and effective business processes into their asset management operation. Optimizing a client’s business processes is a key part of our EAM solution.

Asset management business processes are a set of logically related activities, like maintenance planning or scheduling, performed to achieve a defined business outcome, such as increased productivity (e.g., increased maintenance wrench time) and improved data quality.

Our EAM Business Process Solutions

  • Drive creation of complete and accurate data
  • Directly impact success of the EAM software implementation
  • Provide the discipline necessary to achieve and sustain asset management excellence

Our EAM Business Process Solution Elements


During discovery, we review your As-Is processes to understand how you currently execute maintenance, materials management, and procurement activities. Discovery facilitates the design of your To-Be processes.


We work with you to envision what processes you need to implement to move from your As-Is state to your To-Be state. Designing your To-Be state begins with your input and our Asset Value Model™ (AVM). We combine industry-proven practices with processes that are specific to your organization. AVM contains a comprehensive library of industry-accepted business processes (based on ISO 55000 principles) which we tailor to the particular needs of your organization. AVM jump-starts business process development and provides an industry proven foundation on which to build.


The To-Be state design provides the blueprint by which HxGN EAM is configured. HxGN EAM is a highly configurable application which performs best when tightly aligned with your internal business processes.


Your defined To-Be processes and EAM configuration are then rolled out to your user base and effectively imbedded into your operation. Implementation and roll out include classroom and in-the-field, role-based training with hands-on, start-up assistance.


The final element is a comprehensive audit. Auditing your newly designed processes both confirms compliance and unveils opportunities for continued improvement.

Our EAM Business Process Solutions provide the right foundation for improving asset reliability, increasing productivity, and reducing risk. Contact us for more information on how our EAM Business Process Solutions can help you bring structure and direction to your asset management operation.

Business Process Design
Performance Management
MRO Inventory and Procurement
Master Data Management
Capital Planning